Education Department Program Policies
While Landmark Park is indeed a very special place, your trip to Landmark Park will be what you make of it. We feel it is important to approach Landmark Park as a learning experience, and not an “entertainment park.” Landmark Park may not immediately appear to be a “museum,” however, it fulfills all the functions of such; it collects and preserves (buildings and artifacts as well as natural habitats), studies, and interprets for the public the natural and cultural heritage of the Wiregrass Region.

During your visit, the control and behavior of the student’s will be the teacher’s responsibility. If you approach your visit to Landmark Park as an educational experience rather than a day “out of the classroom,” problems with behavior should not arise. We as that your primary concern is helping us encourage the development of a unique learning situation.

Please make sure all teachers, as well as each student and chaperone, understand the following rules:

-Respect others in your group and park staff.-Teachers and chaperones must stay with their groups at all times.

-Chaperones should always set a good example for the students.

-Chaperones are encouraged to not bring their own children with them if their children are younger than the group they are accompanying.

-Students and chaperones are asked not to talk while the Educator is talking or while other students are asking questions.

-Have students use the bathroom before leaving the school or when first arriving at the Park.

-Cameras and cell phones are welcome, however, we ask that students and adults refrain from using cell phones, chewing gum, or eating food during the program.

-Landmark Park staff and the media may be present during your program to take pictures or videos. It is your responsibility to inform the Education Department if you have any students that cannot be photographed.

-Landmark Park reserves the right to send home any student who becomes ill, destroys property, behaves aggressively or takes any other action deemed detrimental to other students or the program. The school will be responsible for providing transportation in such cases and for any damage to the facilities and equipment. No refunds will be made in these circumstances.

Cost & Payment
Full payment is due no later than the day of the program. Groups who pay in full prior to the program date will receive a 10% discount. We accept Visa, MasterCard, cash and checks. All checks should be made payable to Landmark Park. If you are mailing your check, please mail it to P.O. Box 6362 Dothan, AL 36302, not our physical address. You will receive an invoice with your program confirmation. Groups paying for programming are allowed to arrive early or stay after your program is complete to enjoy all Landmark Park has to offer.

A deposit of 25% or a contract is due before your program booking is complete. Your deposit is due one month after your program request has been submitted unless otherwise noted by the Education Department Staff. Landmark Park’s Education Department will not present programs to groups who have not paid a deposit or signed a contract in lieu of a deposit. Groups registering less than 10 students for Harvest Heydays or Cane Grinding Day must pay in full in order for your program booking to be complete.

Student Numbers & Program Changes
Due to the popularity of our programs, an accurate count of student participants is due two weeks prior to the program date. Once the two-week deadline has passed, the school is responsible for a minimum payment of 80% of the number of students participants stated in the program confirmation letter, or the last number submitted in writing prior to the two-week deadline. Any changes to a program must be submitted in writing to the Education Department via email or mail. (education@landmarkparkdothan.com, ATTN: Education Department P.O. Box 6362 Dothan, AL 36302)The Education Department will confirm any changes in writing.

Cancellations
Landmark Park reserves the right to alter, reschedule, or cancel programs due to severe weather. A member of the Education Department will contact you to discuss options should this occur. In most cases, the programming can be moved indoors or the teacher will have the option to change to an indoor program. Should Landmark Park find it necessary to cancel a program, a full refund will be issued minus a $5 processing fee.

If you choose to reschedule or cancel your group, you risk losing any deposit paid and potentially the program fee. Rescheduling or canceling a group must be done at least two weeks prior to your visit. Groups that cancel within two weeks of the program will owe a 10 % processing fee in addition to the 25% deposit amount. Groups that reschedule may transfer deposits from one program to another within the same school year. Landmark Park cannot guarantee availability for the program on a later date. Refunds will not be issued to groups who prepay for programs and cancel within two weeks prior to the program date, except in special circumstances. Please note that even if your group has not paid a deposit or the program fee, Landmark Park’s Education Department will bill your school for the amount owed should you choose to cancel within the two week period prior to your program date. To cancel or reschedule, please contact the Education Department via mail or email. You will receive a cancellation or rescheduling confirmation once the request has been processed by the Education Department.  No show groups will be charged the full amount plus a 10% convenience fee and will not be allowed to return to the Park for programming until their balance is paid in full.

Parents and Chaperones
Parents and chaperones are welcome to attend certain programs. For those programs, your group will receive one free parent or chaperone for every 10 students attending. Additional parents or chaperones will pay the program fee. Prepaid and free parents and chaperones will receive a wristband so our Gate Attendant will know not to charge them. Wristbands will be mailed the week prior to the program or may be picked up at the Park office with advance notice. Our Gate Attendant will not be responsible for distributing wristbands and will charge the program fee to any adult without a wristband. Because some teachers choose not to take advantage of this free benefit, it is the teacher’s responsibility to inform the Education Department staff if wristbands will be needed TWO WEEKS PRIOR TO THE PROGRAM DATE in order for them to be mailed on time. After that date, the teacher may schedule a time to pick up the wristbands at the Park office. Please note: if some of your parents prepay with your school, but your school does not prepay with the Park, there is usually a lot of confusion at our gate because we have no way of knowing which parents have paid and which ones haven’t! Please keep in touch with an Education Department staff member about how you plan on handling chaperones so they can advise you on the best option and eliminate extra stress and confusion on the day of your program.

Parents or chaperones who are Landmark Park members will still have to pay the program fee; free educational programs are not a membership benefit. Parents should not bring their own children, other than the student, to the program, especially if they are younger than the group they are accompanying. For programs in which parents and chaperones are not allowed, for example, Living History, any parents or chaperones who do show up on the day of the program will be asked to leave. For these programs, we will bill the school for any additional parents who show up and the school will risk being asked not to come back to programming at Landmark Park.

Clothing
Adults and children should wear comfortable walking shoes and clothing appropriate to the weather. Closed-toe shoes are required. Please plan for weather and remind students to bring sweaters/ jackets/rain jackets when necessary. We operate in all kinds of weather (except severe weather/ thunderstorms/tornadoes).

Arrival and Departure
Please make plans to arrive at the park at least 15 minutes or more prior to your scheduled education program. This will give you plenty of time to exit the bus and get into your groups and use the restrooms, as well as meet up with any extra chaperones or parents. Please arrive on time. Late groups may have their program shortened to conclude on time. Groups who arrive 30 minutes late or more risk missing the entire program. In most cases, we have more than one group on site and need to stick to our schedule.

When you arrive at the Park, our gate attendant will great your group, accept any program fees, and direct you where you park and meet your instructor. Please make sure all adults attending, including bus drivers, know that EVERY vehicle must stop to check in at our gatehouse. All vehicles must also park where the gate attendant directs them to park.

Early arrivals may have to wait until staff and program preparations are ready. During this delay you and your group are invited to explore the grounds, just be sure to be back at the designated meeting point in time for your program. Please be respectful of other groups on-site who may already be in a program while exploring the Park grounds.

A staff member will greet you and your students in the parking area to give your group an orientation. If classes are to be divided or broken up into groups, please have this organized before your arrival. Please note the orientation is for ALL students and chaperones, even if their program is not until a later time.

Please pay attention to your program information letter, as it contains important information about where you will need to park, unload, meet the Landmark Park staff member, etc.

Lunch
You are more than welcome to bring in lunches. There are several picnic areas available to choose from. There are 12 tables under the playground pavilion, next to the Interpretive Center, and scattered around the Park. All picnic tables are available on a first-come, first served basis. To reserve picnic tables at the Playground Pavilion, please see the Reservation section of our website for pricing and more information. Please note playground pavilion reservations are not made through the Education Department. Please make sure all trash is thrown in the trash cans. Please make sure students are aware of the proper recycling bins for aluminum and plastic.

Planetarium
Please note that due to fire code regulations; the MAXIMUM OCCUPANCY FOR THE PLANETARIUM IS 40 INDIVIDUALS. Student safety is our number one priority so we will not allow more than 40 individuals; students and adults, into the planetarium at a time so please plan accordingly. We reserve the right to dismiss disruptive or disrespectful individuals from planetarium programs.

Martin Drugstore Pre-Orders
If you need to be back at your school by a certain time, please remember that milkshakes and malts from the Martin Drugstore are made from scratch and may take up to an additional 3-5 minutes each to make. We recommend requesting a pre-order of ice cream or telling your students they can only order ice cream or floats. Pre-orders and payment are due one week prior to your program. Pre-orders are $1 per cup/cone. Please note: the Martin Drugstore is not open on Mondays or Tuesdays.