Frequently Asked Questions


How do I make reservations?

You can make reservations by filling out a reservation request form found on our website Reservations are not complete until a 25% deposit or a contract is received by the Education Department and you have received your confirmation letter. 

When do I need to pay? What forms of payment do you accept?

We highly recommend you pre-pay for your visit in order to receive a discounted program rate. However, final payment is due on the day of your program. By pre-paying, you will not only receive a 10% discount, but you will also have one less thing to worry about on the day of your program!

How many chaperones will I need?

We allow one chaperone for every 10 students at no charge. It is your responsibility to inform the Education Department if you are taking advantage of our free chaperone offer. Chaperones must stay with their students at all times and are responsible for the conduct of the students they are accompanying. We also ask chaperones to set a good example for the students they are with. This means no cell phones use or talking to other chaperones while our educators are teaching. Additional parents and siblings are not permitted in the program area (some execptions may apply).

What about lunch?

Currently the park does not have a place to buy lunch. Schools are encouraged to bring lunch with them and enjoy the Park’s picnic areas. There are picnic tables located at the playground pavilion and also in the picnic area located near the Interpretive Center. We do ask that all trash be put in the trash cans prior to leaving the area. All picnic tables are available on a first-come, first-serve basis. To reserve picnic tables at the playground pavilion, please see the Rentals sections of our website for pricing and more information. Please note, playground pavilion reservations are made through the Rental Department.

Where do we park? Do we have to pay for parking?

When you arrive at the Park you will be greeted by our Gate Attendant. Parking is free, and the gate attendant will instruct you where to park. Please park in the area you have been directed. The education staff will be waiting for you in that area. If you decide to park in another area the education staff will not be able to find you easily and you may start your educational program late. 

What about my students who are members of the park?

Students whose families are members of the park are still required to pay the student fee for any educational program. Attending parents and chaperones will also pay the program fee. Park members do receive free admission however; the fee paid by your group is a program fee, not an admission fee. The school will be responsible for paying for any attending adults who fail to pay the required program fee.